Contact Us

1-800-233-WINE (9463) can put you in contact with nearly all our services. We have also provided direct numbers, and e-mail addresses within each department for your convenience. If you are unsure who to contact please email reservations@chateauelan.com

  • Guest packages must be shipped to the Chateau Elan Inn: Chateau Elan Inn 100 Rue Charlemagne Braselton, Georgia 30517 All packages for groups or individuals shipped to the resort will be subject to a $8 per package or $50 per pallet processing and delivery fee. If a guest wishes to ship a package from the resort, an $8 shipping and handling fee also applies in addition to any freight charges if labels are not provided. FedEx is our preferred shipping service.
  • Shipping : 678-425-0900 x 6127 Shipping and Receiving – JWilliamson@chateauelan.com
  • Reservations : 678-425-0900 ext. 41 Reservation Inquiries – reservations@chateauelan.com Guest Experience / Concierge – guestexperience@chateauelan.com
  • Cooper-Global Chauffeured Transportation : 770-455-9600 Toll Free: 1-866-723-LIMO (5466) 2711 Peachtree Square Atlanta, GA 30360 E-Mail : ChateauElan@cooper-global.com Group Transportation : Jessica Wilder, jwilder@cooper-global.com, 770-455-9600
  • Meetings and Group Sales : 678-425-6017 Meetings, Groups, Team Building Inquiries – groupsales@chateauelan.com
  • Events, Catering, and Weddings : 678-425-0900, ext. 45
  • Spa Director – Michelle Ufer, mherold@chateauelan.com
  • Golf Club & Recreation: 678-425-6050 Golf General Manager – Tim Yavello, tyavello@troon.com Head PGA Professional – Elizabeth Clarkson, eclarkson@chateauelan.com
  • The Winery : 678-425-0900 ext 6354 General Inquiries, Cellar Door, Tours & Tastings – TastingRoom@chateauelan.com
  • Food & Beverage / Restaurants :
  • Human Resources and Training :
  • Donations and Sponsorships All requests must be submitted by the form HERE.
  • Marketing Marketing Manager – Emily Truax, etruax@chateauelan.com
  • PR Requests and Media Partnerships
  • Chateau Elan Executive Offices
  • If you are unsure who to contact, try our General Information:
  • Facility Addresses
    • Chateau Elan Inn, 100 Rue Charlemagne, Braselton, GA 30517
    • Chateau Elan Winery, 100 Tour De France, Braselton, GA 30517
    • Chateau Elan Spa, Haven Harbour Drive, Braselton, GA 30517
    • Chateau Elan Golf Club, 6060 Golf Club Drive, Braselton, GA 30517
    • Chateau Elan Real Estate, 6155 Golf Club Drive, Braselton, GA 30517