Contact Us
1-800-233-WINE (9463) can put you in contact with nearly all our services. We have also provided direct numbers, and e-mail addresses within each department for your convenience. If you are unsure who to contact please email reservations@chateauelan.com
SHIPPING AND RECEIVING INFORMATION
Guest packages must be shipped to the Chateau Elan Inn:
Chateau Elan Inn
100 Rue Charlemagne
Braselton, Georgia 30517
All packages for groups or individuals shipped to the resort will be subject to a $8 per package or $50 per pallet processing and delivery fee. If a guest wishes to ship a package from the resort, an $8 shipping and handling fee also applies in addition to any freight charges if labels are not provided. FedEx is our preferred shipping service.
Shipping : 678-425-0900 x 6127
Shipping and Receiving – JWilliamson@chateauelan.com
Reservations : 678-425-0900 ext. 41
Reservation Inquiries – reservations@chateauelan.com
Guest Experience / Concierge – guestexperience@chateauelan.com
Cooper-Global Chauffeured Transportation : 770-455-9600
Toll Free: 1-866-723-LIMO (5466)
2711 Peachtree Square
Atlanta, GA 30360
E-Mail : ChateauElan@cooper-global.com
Group Transportation : Mike Preddy, mpreddy@cooper-global.com, 770-455-9600
Meetings and Group Sales : 678-425-6017
Meetings, Groups, Team Building Inquiries – groupsales@chateauelan.com
Events, Catering, and Weddings : 678-425-0900, ext. 45
Director of Catering – Dawn Tibbles, dtibbles@chateauelan.com
Catering Manager – Jessica Strickland jeskew@chateauelan.com
Catering Manager – Hannah Cassady, hcassady@chateauelan.com
The Spa : 678-425-6064
Spa Director – Michelle Ufer, mherold@chateauelan.com
Golf Club & Recreation: 678-425-6050
Head PGA Professional, Golf Operations & Tournaments – Elizabeth Clarkson, eclarkson@chateauelan.com
The Winery : 678-425-0900 ext 6354
General Inquiries, Cellar Door, Tours & Tastings – cellardoor@chateauelan.com
Wine Club & Custom Wine Labels – Julien Belleville, jbelleville@chateauelan.com
Food & Beverage / Restaurants : 678-425-0900
Director of Food and Beverage – Jonathan Story, jstory@chateauelan.com
Versailles Breakfast & Lunch – Kathy Link, klink@chateauelan.com
Versailles PM – Ana Strong, astrong@chateauelan.com
Golf Grille Manager – Debbie Brown, dbrown@chateauelan.com
Paddy’s Irish Pub Manager – Derek Cornell, dcornell@chateauelan.com
Cellar Door – Julien Belleville, jbelleville@chateauelan.com
L’Auberge Manager – Jimmy Davantes, jdavantes@chateauelan.com
Le Soleil Pool Bar – Crystal Dorsey, cdorsey@chateauelan.com
marc – Clement Nouzies, cnouzies@chateauelan.com
Human Resources and Training : 678-425-0900
Director of Human Resources – Jen Walsh, jwalsh@chateauelan.com
HR Generalist – DeAnna Hall, dhall@chateauelan.com
Intern Coordinator – Tara O’Connor, toconnor@chateauelan.com
Donations and Sponsorships
All requests must be submitted by the form HERE.
Marketing
Marketing Manager – Emily Truax, etruax@chateauelan.com
Multimedia and Graphic Design Manager – Tom Purcell, tpurcell@chateauelan.com
PR Requests and Media Partnerships
Jill Trudeau / Anna Peterson with The Zimmerman Agency
770-519-2062
JTrudeau@zimmerman.com
Chateau Elan Executive Offices
General Inquiries – DeAnna Hall, dhall@chateauelan.com
Deputy General Manager – Chris Senden, csenden@chateauelan.com
General Manager – Glenn Tuckman, gtuckman@chateauelan.com
If you are unsure who to contact, try our General Information:
General Inquiries – reservations@chateauelan.com
Facility Addresses
Chateau Elan Inn, 100 Rue Charlemagne, Braselton, GA 30517
Chateau Elan Winery, 100 Tour De France, Braselton, GA 30517
Chateau Elan Spa, Haven Harbour Drive, Braselton, GA 30517
Chateau Elan Golf Club, 6060 Golf Club Drive, Braselton, GA 30517
Chateau Elan Real Estate, 6155 Golf Club Drive, Braselton, GA 30517