Contact Us
1-800-233-WINE (9463) can put you in contact with nearly all our services. We have also provided direct numbers, and e-mail addresses within each department for your convenience. If you are unsure who to contact please email reservations@chateauelan.com
Guest packages must be shipped to the Chateau Elan Inn: Chateau Elan Inn 100 Rue Charlemagne Braselton, Georgia 30517
All packages for groups or individuals shipped to the resort will be subject to a $8 per package or $50 per pallet processing and delivery fee. If a guest wishes to ship a package from the resort, an $8 shipping and handling fee also applies in addition to any freight charges if labels are not provided. FedEx is our preferred shipping service.
Shipping : 678-425-0900 x 6127 Shipping and Receiving – JWilliamson@chateauelan.com
Reservations : 678-425-0900 ext. 41 Reservation Inquiries – reservations@chateauelan.com Guest Experience / Concierge – guestexperience@chateauelan.com
Cooper-Global Chauffeured Transportation : 770-455-9600 Toll Free: 1-866-723-LIMO (5466) 2711 Peachtree Square Atlanta, GA 30360 E-Mail : ChateauElan@cooper-global.com Group Transportation : Jessica Wilder, jwilder@cooper-global.com, 770-455-9600
Meetings and Group Sales : 678-425-6017 Meetings, Groups, Team Building Inquiries – groupsales@chateauelan.com
Events, Catering, and Weddings : 678-425-0900, ext. 45
Spa Director – Michelle Ufer, mherold@chateauelan.com
Golf Club & Recreation: 678-425-6050
Head PGA Professional – Elizabeth Clarkson, eclarkson@chateauelan.com
Golf Club General Manager – Bryan Easley Bryan.Easley@troon.com
The Winery : 678-425-0900 ext 6354
Tasting Room, Tours & Tastings – TastingRoom@chateauelan.com
Food & Beverage / Restaurants :
Director of Food and Beverage – Nishant Chaudhary, nchaudhary@chateauelan.com
Versailles Breakfast & Lunch – Kathy Link, klink@chateauelan.com
Versailles PM – Ana Strong, astrong@chateauelan.com
Paddy’s Irish Pub Manager – Derek Cornell, dcornell@chateauelan.com
Marc Bar & Restaurant – 678-425-6916
Human Resources and Training :
Director of Human Resources – Jennifer Walsh, jwalsh@chateauelan.com
Donations and Sponsorships All requests must be submitted by the form HERE.
Marketing
Director of Marketing – Emily Truax, etruax@chateauelan.com
Marketing Design Manager – Tom Purcell, tpurcell@chateauelan.com
PR Requests and Media Partnerships
Janie Henker with The Zimmerman Agency 850-668-2222 JHenker@zimmerman.com
Chateau Elan Executive Offices
Hotel Manager – Chris Senden, csenden@chateauelan.com
General Manager – Neville Erasmus, nerasmus@chateauelan.com
If you are unsure who to contact, try our General Information:
General Inquiries – reservations@chateauelan.com
Facility Addresses
Chateau Elan Inn, 100 Rue Charlemagne, Braselton, GA 30517
Chateau Elan Winery, 100 Tour De France, Braselton, GA 30517
Chateau Elan Spa, Haven Harbour Drive, Braselton, GA 30517
Chateau Elan Golf Club, 6060 Golf Club Drive, Braselton, GA 30517
Chateau Elan Real Estate, 6155 Golf Club Drive, Braselton, GA 30517