Resort Fees & Policies

Pets

Chateau Elan is a pet-friendly property and we welcome well-trained pets. Please note, pets must be supervised at all times and must be on a leash in public places with no exceptions. Overnight Pet Fee is $150 per pet. Click HERE to learn more.

Resort Fee

Currently, Chateau Elan assesses a $42 Resort Fee per room, per night to enhance your resort experience. Inclusions:

  • Live Entertainment on weekends in Paddy’s Pub and Louis House of Bourbon.
  • Resort pool access with poolside firepits.
  • Daily winery tour at noon.
  • Recreational club access. Tennis, basketball and volleyball courts, Corn-hole boards.
  • Par 3 golf course: $10 Greens Fee; Tee Time Required.
  • Driving range access: 1 complimentary range token. Check in at the Course Pro Shop. Appropriate golf attire required.
  • One hour Tennis court Reservation. Based upon hours of operation and availability. Appropriate tennis attire required.
  • Resort bicycles (available 9 a.m. to 5 p.m.).
  • Resort shuttle service to winery, spa and golf courses.
  • Chateau Elan Inn fitness center featuring top-of-the-line equipment including a Peloton bike.
  • 24-hour self-serve business center access including use of computers and printers. located in Lobby.
  • Premium Wireless internet and unlimited local calls.
    In room coffee.
  • Enhanced and comprehensive cleaning, sanitation and associate PPE.

Photo & Video

Location photography and videography fees range from $500 – $40,000 daily depending on the scope of work, day of the week and location on property desired. Engagement and Family photography fees may be waived if subjects are overnight guests of the Resort. Learn more HERE.

Parking

Overnight Self-Parking is convenient and $17 per night. Overnight Valet Parking is $29 or $10 for daily at both the Inn and the Spa but not currently available due to social distancing guidelines.

Gratuities

For your convenience, a 20% service charge is automatically applied to all a la carte spa services and distributed to the staff.

Resort Pool

The Resort Pool is open year round to overnight guests only. No personal coolers, outside food & drink, or glass bottles allowed. No smoking in pool area. No personal stereos or music without headphones. Hot Tub is currently closed due to social distancing guidelines.

Gift Cards

They are valid for 5 years from the date of purchase and can be used toward any Chateau Élan Resort service as well as retail purchases. Gift Cards are transferable but non-refundable. Values are subject to current pricing and our cancellation policy. Gift Cards must be presented at the time services are rendered.

Credit Card Surcharge

A 2.2% credit card surcharge is added to all credit card transactions. Avoid this fee by paying cash.

Product Return Policy

We are happy to accept returns on most merchandise purchased from the Resort within 30 days of purchase and with a valid receipt except as follows: Unfortunately and without exception, we cannot accept any items that have been opened. All refunds are for RESORT CREDIT ONLY. No cash refunds.