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Personal Concierge

Château Élan is pleased to introduce you to our Guest Experience Coordinator who can assist you in creating the ultimate Château Élan experience.

The Guest Experience Coordinator can provide you with ways to sweeten your stay and make any occasion extra special. Discover the many ways you can make your Château Élan experience unforgettable. Simply click the Inn Special Touches form below to get started.

Inn Special Touches

It is highly recommended that you include your Reservation Confirmation Number when requesting special services.

If requesting delivery within 48 hours please call. Any amenities ordered online within the 48 hour delivery time will not be guaranteed.

Guest Experience Coordinator:
Phone: 678-425-0900 x 6509
Email: guestexperience@chateauelan.com

Policy

There is a 24 hour cancellation policy; if cancelled within the 24 hours the full amount of your order will be charged. All orders will be placed on the room bill unless otherwise noted. Same-day orders are non-cancelable. Prices include tax and gratuity.